Privacy policy

Last updated: 3 September 2026.

Who we are

CallKind AI operates this website and provides AI receptionist services to UK businesses. For privacy enquiries, contact us at hello@callkind.co.uk.

Information we collect

When you submit an enquiry or purchase a service, we collect the details you provide, such as your name, business name, email address, telephone number and message. Payments are processed securely by Stripe; CallKind AI does not receive your complete card details.

How we use it

• To respond to your enquiry and arrange a demonstration.
• To prepare, provide and administer your chosen CallKind service.
• To process subscriptions, invoices and related customer support.
• To protect the website and prevent misuse.
• To meet legal and accounting obligations where applicable.

Lawful basis

We generally process enquiry data because it is necessary to take steps at your request before entering a contract and for our legitimate interest in responding to prospective customers. Where consent is the appropriate basis, you may withdraw it at any time.

Sharing and retention

We use trusted service providers where necessary to operate our website, email, payments and AI receptionist services. These providers may process information only as required to supply their services and under appropriate contractual and security arrangements. We keep personal information only for as long as needed for the purposes described above, including legal, accounting and dispute-resolution requirements.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing, and to request data portability. You may also complain to the UK Information Commissioner’s Office.

Contact

Send privacy enquiries to hello@callkind.co.uk.